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How to request for Return a package

Follow up those steps if you need to return a package to the seller.


1. Click "Packages & Shipments"


2. Select the package you want us to return (click on the ID)


3. Select "Special request"


4. Select "Return package"


5. Enter the description (return address)
+ attach a return label (and/or return slip), click Continue


We will follow up on your request. 

Kindly note the package can be returned only to the sender; it can not be shipped to another address. The destination should be within the same country you have the package in (except for cases where you upload an international shipping label provided by the seller).