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How to dispatch your package

1. Log in to your account and open a Packages & Shipments

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2. Click on the package ID

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3. Fill "Content description"

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Please remember

  • do not use general words like "sample", "gift", "my personal item" and similar. The package description has to contain specific item names, such as "watch", "clothes", "camera lens" etc. You need to be specific here, or carrier might refuse to transport your package
  • "Price" is total amount (if you have 3x shoes, $10/each, please fill $30 as a "Price"


You can check the system invoice (which will be included your package)



Also, you can select you to want to define your own shipping cost. If you will not do it, the system will include real shipping cost automatically on the invoice.


How it works?

If you will not define your own shipping cost, the system will add real price and also all other expenses related to this package, this include, but not limited, to the Dispatch Fee, Repack fee, etc.

Here is an example

However, if you define your own shipping cost, the system will ignore all fees related to the package. Your invoice will contains only items defined by you.


4. Select a shipping method


5. Order mail out

Please note we will not ship out your package if you don't order mail out. No matter you've finished content declaration and selected a carrier.

You might be also needed to TOP UP your account before this step.