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How to request a Pick up by 3rd Party (if you want collect your package from our warehouse)

 How to request Third Party Pickup
1.Click Packages and Shipments

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2. Click Package ID

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3.Click Special Request

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4.Click Pick up by 3rd Party ( If this is not activated for you, please contact us to activated this for you).

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5. Fill in the person's name who will be picking up the package.

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5.After filling up the person's name who will be picking up click Continue.

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This action tells us, who will pick up your package and when. You might also attach documents for shipments (e.g. invoices, labels).

6. Now you also need to click on DISPATCH PACKAGE link to order a mail out.

The same way like you usually dispatch packages, more info here: https://support.tiptrans.com/718734-How-to-dispatch-your-package

You can calculate Third-Party Pickup fee here.

Please note WE WILL NOT RELEASE YOUR PACKAGE if you don't order mail out. The service order is not enough (that's only for us to prepare documents) - you also need to tell us to release the package (that's what the DISPATCH PACKAGE is for).