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Customer service awfully slow

Jun 29 (24 days ago)
Abhay Jain wrote
GOT NO REPLY SINCE i OPENED SEVERAL TICKETS
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yesterday 09:04 (32 hours ago)
Chenming Zhang wrote
Same experience here. I have not heard back on my enquiry on a severely delayed package for days.
DEAD silence. This was massively disappointing. I should not have trusted this company with my USD1k personal purchases.